How do I place an order?

You can check out this video on how to place an order.Ordering process!!

How long will it take to receive my order?

Delivery time includes artwork review and proof approval, production, and shipping.Production starts after we receive usable artwork and you approve the proof, where required. Time spent providing artwork or confirming the design is additional. Production time varies by product, quantity, and technique; please refer to the product page or contact us for an estimate.Shipping begins after production. Available services, estimated transit times, and final shipping charges are shown at checkout after you enter your address. Delivery dates depend on destination, service, and customs processing.If you need your order for a specific date, contact lxacrylic@outlook.com before ordering so we can confirm the schedule.

How to track my order?

Please track your order at our Tracking page https://17track.net/en

Do you ship internationally?

Yes, we do ship internationally. The shipping fee may vary depending on your location.

I never got my order, what to do?

Please make sure you tracked your order from our Tracking page.Or contact customer service here

Single design: Upload in formats including PNG, PSD, PDF, and AI. PNG or PSD with a transparent background is preferred. Please provide CMYK colors.

Multiple design uploads

Multiple designs: Please submit multiple designs in a zip file. The preferred file format for upload is PNG with a transparent background or PSD. Modify and rename the file and specify the process, size, quantity, and part number that correspond to your order. Please provide CMYK color.Upload the zip file. You need to select all files to view the zip file and click Upload

Bleed Location Examples

All products do not need transparent edges. The edges need to be designed with color and other issues. The unified bleeding position is 3-5mm, which is sufficient.

Why can't I upload the zip file?

Upload files. You need to select all files to view the zip file and click Upload

What is your return policy?

Please check our return/refund/exchange policy here.

Can I exchange an item?

You can exchange an item with a higher-price item or the same item with a different size. See detailed policy here.

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